Warranties & Returns
The Pool Shop stock the best pool and spa brands in Australia to ensure you are buying the highest quality products.
Returns & Refunds
If you wish to return your product for any reason, please contact us within 14 days of receiving your order to initiate the return process. To be eligible for a return the product must be:
- Requested within 14 days of receiving your order.
- In good condition with all components included.
- Not damaged from misuse or poor handling/storage.
- Accompanied with a receipt.
WarrantiesAll products come with supplier warranties. The Pool Shop can assist you with processing warranty claims with the manufacturer. Simply email us if you have a warranty claim.